When you need auto repair, you want to entrust the work to a reputable shop. And one way to know that a shop is trustworthy is that it is approved by the American Automobile Association. AAA doesn’t give its stamp of approval to just anyone. Rather, the shop has to meet certain standards of quality to attain this certification. At Auto-Lab Complete Car Care Center, we are a AAA-approved auto shop in the greater Plymouth, MI area. Here’s a look at six qualifications that have to be met for a shop to be approved by AAA.

Employs ASE-Certified Mechanics 

When mechanics have been certified by the National Institute for Automotive Service Excellence, you know that they have been extensively trained in all necessary facets of auto repair. This means the mechanic has undertaken multiple years of intensive auto repair training before taking a rigorous test to gain certification. Then the test must be taken every five years to maintain certification. 

High Customer Service Standards

Per AAA standards, the shop must consistently maintain a clean waiting room. Also, there must be enough parking spaces to comfortably accommodate customers.

Advanced Diagnostics

Advanced computer diagnostics help to ensure that the problem is accurately pinpointed. This is a crucial first step in ensuring that the relevant issue is resolved ASAP and that no unnecessary work is done. 

Follow Environmental Regulations

AAA specifies that shops must follow all relevant environmental guidelines for waste disposal. 

High Rating with the BBB

For a shop to remain AAA-certified, they must maintain a high rating with the Better Business Bureau. 

Warrantied Work

Any mechanic who’s worth their salt shouldn’t have any issue with offering a warranty that backs up their work. At Auto-Lab Complete Car Care Center, most parts and labor are covered by a 12,000 mile or 12 month warranty.

AAA Approved Auto Repair in Plymouth, MI

When you need auto repair in Plymouth, MI and the surrounding area, contact Auto-Lab Complete Car Care Center at (734) 404-7625. At our local auto shop, we can expertly address any of your vehicle’s repair or maintenance needs. Feel free to give us a call today to make an appointment!